Establishing SSME as a new academic discipline: Thought Leadership Workshop

Services Science Management and Engineering
SSME Workshop

September 17th and 18th 2008

Centre for Service Research
Manchester Business School, Oxford Road, Manchester

The service sector is the fastest growing segment of the world economy with a complex set of challenges bringing together people, technologies, organisations and information. There is an urgent need for UK Higher Education to respond to the requirement of business and public sector organisations in their quest for service innovation and service excellence. This two day workshop provides an opportunity to connect with leading researchers and practitioners, and to contribute to the development of a new academic discipline.

The outcomes from the workshop will include:

• an agreed "requirement" from business and public sector organisations
• the scope of what comprises service science courses and what constitutes 'core' material
• examples of innovation in course design or delivery
• the way forward for future UK curriculum development including:
• a list of current modules and courses plus contacts
• a list of establishments that agree to work to provide modules and / or courses
• a framework for managing the course / module development
• a "press release" on the agreement of the conference: "the conference agreed that service science is a critical success factor for the UK economy and plan to develop detailed curricula to address the gaps"

This will be a highly interactive two days bringing together offerings and curriculum development across a wide range of disciplines. The workshop follows from the success of our one day awareness event 'The Challenge of Services in the 21st Century:Opportunities for Education and Business' on July 1st at the University of Westminster (see report on http://www.ssmenetuk.org/netactivity.asp)

Registration - Registration Form

Registration for this event is essential for security purposes and admission to the building.
There is no charge for attendance. To register, click here.

To be kept informed of this and other SSME events register today as a network member with www.ssmenetuk.org

ENQUIRIES to: Lesley Gilchrist, 0161 275 6420 or lesley.gilchrist@mbs.ac.uk , Manchester Business School

Hotel Information

The conference venue postcode is MBS East, corner of Oxford Road and Booth Street East, opposite the Royal Northern College of Music, postcode M13 9SS.

See campus map for travel directions.
http://www.mbs.ac.uk/aboutus/mbs-campus.aspx

A taxi from Manchester Piccadilly station will cost around £5.

A list of hotels within walking distance or a short taxi ride from the venue can be found from the link below:
Hotels in Manchester City Centre